No
Regarding controlled substances. Pharmacies answer "yes" when creating orders in the portal, the courier will not have access to that answer, our underwriters made that a requirement for our PL policy that allows us to handle schedule 2-5 meds. By answering yes, our system will require a picture i.d. and signature.
Note:
as of 2/22 with OnFleet, dispatchers give couriers specific delivery confirmation instructions. However, our MZ mobile app will change the delivery confirmation steps automatically so dispatcher wont have to mention anything, just different steps involved the point of contact.