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Pharmacy Status Descriptions

This is the meaning of a pharmacy status and what triggers a pharmacy to be in that state.

 

Original Document

Status: Registration started 

Color:  Yellow

Trigger: Started the registration but still have incomplete details or unsigned contracts in place

Inside the pharmacy details:  highlight the fields that are not completed yet

    • Agreement
    • Billing
           *PHARMACY CAN PLACE ORDERS IN THIS STATE

    —-------------------------------------------------------------------------------------------------------------------------------------

    Status: Verified

    Color:  Green


    Trigger: Completed their registration

    • Agreement was signed
    • Billing information was set up

      *PHARMACY CAN PLACE ORDERS IN THIS STATE

    —-------------------------------------------------------------------------------------------------------------------------------------


    Status: Inactive

    Color:  Orange


    Trigger: A week of no activity/order

             *PHARMACY CAN PLACE ORDERS IN THIS STATE (they will then be back to ACTIVE)

    —-------------------------------------------------------------------------------------------------------------------------------------


    Status: On Hold

    Color:  Blue


    Trigger: Manual toggle

    After the Toggle: a drop-down where we can choose the reason for it being on hold

    • Suspension due to no driver
    • Suspension due to non-payment
    • Suspension due to low order volume
    • On hold: No driver yet
    • On hold: No start date given
    • On hold: Integration
    • On hold: Data Upload

    Please don’t attach any email to the pharmacy.  This is for internal view only.

             *PHARMACY CANNOT PLACE ORDERS IN THIS STATE

    —----------------------------------------------------------------------------------------------------------------------------------------


    Status: Closed

    Color:  Red


    Trigger: Manual toggle

    After the Toggle: a drop-down where we can choose the reason for closure

    • Voluntary Closure
    • Involuntary Closure
       
      *PHARMACY CANNOT PLACE ORDERS IN THIS STATE