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      How do I get paid as a MedZoomer Driver?

      MedZoomer has partnered with DDI (and Branch) to pay MedZoomer Drivers faster and more conveniently.

      All of a MedZoomer Driver's payments will come via the Branch app. From there, you'll be able to manage your pay, spend directly from the app, or transfer the money to any bank account for free.

      What is Branch?

      Branch is a free digital wallet that gives you instant access to the money you've earned. Simply download the Branch app via the steps below, finish the brief onboarding process, and claim your payouts!

      Getting Started

      1. Click your link - Click the personalized link you were sent from DDI from your phone - this will prompt you to download and open the Branch app
      2. Verify SSN - When you open the app, verify the last 4 digits of your Social Security number that DDI has on file.
      3. Enter your phone number - Enter your phone number to confirm and access your account.
      4. Create a 6-digit passcode - Pick your 6-digit passcode! This will secure your account and will be used when you log in to the app to access your pay.
      5. Connect Branch with Apple Pay or Google Pay - Ready to spend? Instantly connect your Digital Wallet with Appley Pay or Google Pay and begin using your payment immediately.
      6. Done! That's it! You're on board and ready to access, transfer, or spend your DDI payouts right from your phone.

      Frequently Asked Questions

      • What is Branch Wallet? - The Brach Wallet enables you to receive and manage money electronically. With your Branch Wallet you can store and transfer funds, spend, and track your payment history through the app.
      • Can Opt-Out of Using the Branch Wallet / App? Unfortunately, opting out is not an option at this time.
      • Do I need a Smartphone to use this? Yes. You will receive a link to download and set up your digital wallet to receive driver payouts. From there, you'll be able to manage your pay, send directly from the app, or transfer your money to any bank account - for FREE!
      • Is there a fee/cost? It is completely free to sign up and use the Branch Wallet. It is also free to order and activate the Branch debit card. Your funds in your Branch account can be used directly from Branch Wallet or transferred to your existing back account. The free debit card takes 7-10 business days to receive. There is a $21.99 weekly charge administered by DDI.
      • How do I access my Branch Wallet / MedZoomer payouts? A custom link to set up your personal Branch Wallet will be sent to you from DDI. Simply click on the link and follow the steps above to claim the Branch Wallet DDI has created on your behalf and receive your payouts. If you did not receive the link from DDI, do not download the app. You must have a custom link in order to download the app with your preloaded info. If you have not received the custom link, please fill out the payment support form.
      • When will I be paid? Your earnings from DDI will be paid out to your Branch Wallet on a daily basis for your work completed the previous day.
      • How do I transfer funds from my Branch Wallet to an external account? Click the Move Funds option in the Wallet tab to transfer funds from your Branch Wallet to an external account. You can transfer funds instantly for a small fee by selecting the Debit Card option, or you can transfer funds for free using the Bank option. Free transfers are processed via ACH and take 3-5 business days. 
        • The limit on instant transfers is $300 per day, and %5,000 per month.
        • The limit for free bank transfers is $5,000 per day, and no monthly limit applies.
      • Will my paychecks still be processed to my branch wallet if my bank account is no longer active? Yes. Your money will always be available in your digital wallet for you to move as needed, even if your bank account is no longer active. Within the Branch app, you can set up a new bank account to transfer your funds to, should you wish.
      • What if I switch banks? Would I still be able to update a different direct deposit? If you want to change the bank that you are transferring funds to, you will be able to do that as you initiate the transfer. If you are using the Branch Wallet as your primary bank account, and want to add additional deposits to your Branch Wallet (other than DDI), you can submit a direct deposit form to another employer by clicking Add Funds --> My Paycheck.
      • What if I have not received my magic link from DDI? If you have previously used the Branch APP, you are already a Branch Wallet user and do not require a magic link from DDI. Simply sign into your Branch account and your DDI account will be linked. If your Branch Wallet is showing you are inactive or you are still having issues, please visit our dedicated support center or call 956-625-9896.