New point of contact, making accounts aware via email so they have contact infomation for their records.
It has been our pleasure as a Medzoomer team to coordinate the onboarding of [your pharmacy]. I see you have started creating orders, this is a fabulous start! Our driver operations team and dispatchers have been prioritizing your needs, and are working hard to provide quality service.
As we work to optimize your pharmacy work flow I will be available as a point of contact, with success as our goal. You can email, call, or text the number in my signature.
Thank you Colin, I look forward to working with you!
Example 2 if there have been challenges, customize…
Hello Hany,
Our Medzoomer team has been working hard to onboard [your pharmacy], and I see you have started creating orders. I'm sorry to hear we are off to a bit of a rough start with some random Medzoomer driver issues. Our driver operations team and dispatchers have been prioritizing your needs, and are working hard to provide better service.
As we work to optimize your pharmacy work flow I will be available as a point of contact, with success as our goal. You can email, call, or text the number in my signature.
Thank you Hany, I look forward to working with you!